Privacy Policy

Last updated: 01/03/2025

1. Introduction

This Privacy Policy describes how GEOSTRU collects, uses and shares personal information when using our SRS - Soil Reinforcement System application ("Application"). By reading this privacy policy, users will be able to better understand their privacy rights.

2. Information We Collect

Information provided by the user: When using our Application, we may collect information that the user provides directly, such as:

  • Contact information (name, email address, phone number)
  • Access credentials (username and password)
  • Project data and calculations entered in the Application
  • Feedback, support requests and correspondence

Information collected automatically: When using our Application, we may automatically collect certain information, including:

  • Device information (device type, operating system, settings)
  • Usage logs and interaction statistics with the Application
  • Location information (if the user has granted permission)

3. How We Use Information

We use the collected information to:

  • Provide, maintain and improve our Application
  • Process and complete transactions
  • Send technical information, updates and support messages
  • Respond to user comments, questions and requests
  • Monitor and analyze trends, usage and activity related to our Application
  • Detect, prevent and address technical or security issues
  • Comply with legal obligations

4. Information Sharing

We may share personal information in the following circumstances:

  • With service providers who work on our behalf
  • To comply with law, regulations, legal proceedings or government requests
  • To protect the rights, property and safety of our company, our users or the public
  • In connection with a sale, merger, financing or acquisition of all or part of our business
  • With the user's consent or at their direction

5. Cookies and Similar Technologies

Our Application may use "cookies" and similar technologies to collect information and improve the user experience. The user can configure their browser to refuse all cookies or to indicate when a cookie is being sent. However, some Application features may not function properly without cookies.

6. Data Security

We take reasonable measures to protect personal information from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. However, no security system is impenetrable and we cannot guarantee the absolute security of information.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. User Rights

Under applicable laws, the user may have the right to:

  • Access their personal information
  • Correct inaccurate or incomplete data
  • Request deletion of their personal information
  • Restrict or object to the processing of their personal information
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, contact privacy@geostru.com.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the updated Privacy Policy within the Application and, if the changes are significant, provide a more prominent notice.

10. Contact

For questions or concerns about this Privacy Policy or our data practices, contact:

S.C. EngSoft S.R.L.
Email: info@geostru.eu
str. Sarmisegetusa 17-19 Sp. 1, 400592 Cluj Napoca, Romania